Software design is usually undertaken by IT specialists, who have a technical training. Few have a sociocultural background. In this paper I will show several examples of software design as sociocultural adjustments, and more specifically how anthropologists may contribute.
Finally, I will discuss how the value of the anthropological contribution to the development of software systems may be improved through the development of more flexible methods of communicating the research to both the academic world and the user community. >> continue (pdf, 14 pages) or go to Anne Lau Revil's homepageJoel Spolsky: Over the next decade, I expect that software companies will hire people trained as anthropologists and ethnographers to work on social interface design (found via Conversations with Dina - Dina Mehta's Blog)
UPDATE Links updated with copy from the Internet Archive. The website was removed.